Over recent years, the  kitchen has become to look less, well, like a kitchen. Handles have nearly all but disappeared from furniture, while appliances are concealed behind cabinet doors or (in the case of extraction) beneath worktops. The kitchen continues to be an extension of living space, and as such [...]

Customer service has become a buzzword for the bathroom and kitchen industry, of late. But going the extra mile’ has always been important for successful, referral-led retailers. Exemplary service levels can win business in these tough trading times and it forms the basis of many bathroom and kitchen businesses. After [...]

Celebrating its 30th   anniversary of trading, you could be forgiven for thinking that Ware Bathroom Centre has found the recipe for success and sticks rigidly to it. Well, yes and no. Yes, this independent bathroom showroom has maintained its philosophy of supplying quality mid-to-top end products, with ‘service paramount and [...]

Q)I run a small interior design company and everyone wants holiday at the same time, which can leave us short staffed. Can you advise on how I can avoid this problem in future? The Forum of Private Business is calling on smaller companies to work out their employees’ holiday entitlements, [...]

Fitting Flooring Q:I have decided to lay solid wooden flooring down in my showroom. I quite enjoy DIY and so I want to attempt it myself. Do you have any tips that could help? There are a few tips and techniques you can follow to help you in laying a [...]

Adding to its range of shower-baths, Artweger has introduced Twinline 2 to its offering, which is available in the UK from   Twinline 2 offers a bath and shower in one, with a deep tub and a straight glass door The shower door is operated from standing, with waste activated by [...]

Kohler has introduced the Briolette Vessel to its Nature’s Chemistry collection of feature basins. Briolette is manufactured from glass, and designed to emulate the cut surfaces of precious gemstones. Measuring 445 mm in diameter and 121 mm in height, the basin has thin walls to create reflections. Expanding its Gap [...]

It’s been written so often it’s almost a cliché, but bathrooms will continue to be designed as havens, as an escape from the stresses and strains of everyday life. ln fact, recent research commissioned by Kaldewei, with the Cologne Rheingold Institute, suggests the bathroom is now more important as a [...]

‘Hard times’? All times are hard times. lt’s just that some are harder than others. Whether going through ‘hard times’ or ‘harder times’, the customer dictates what goes on display in the showroom and what product the customers aspire to. Now the question of branding, whether from a philosophical viewpoint [...]